Refund Policy

1. Overview

SafeLooking provides access to digital services and platform-based features. By making a payment on SafeLooking, you agree to this Refund Policy.

Payments made on SafeLooking are processed securely via third-party payment providers, including Stripe.

2. Eligible Refunds

Refunds may be issued only under the following conditions:

• A technical error resulted in duplicate or incorrect charges
• A paid service was not delivered due to a system failure attributable to SafeLooking
• A payment was made in error and reported within the eligible timeframe

All refund requests are reviewed on a case-by-case basis.

3. Non-Refundable Items

Refunds are not provided for:

• Change of mind after service activation
• Services already delivered or accessed
• Digital content, subscriptions, or platform access once activated
• Violations of our Terms of Service

SafeLooking does not provide refunds for user dissatisfaction where services were delivered as described.

4. Requesting a Refund

To request a refund, please contact us at:

Include the following details:

• Full name
• Email address used for payment
• Transaction date and amount
• Reason for the refund request

Requests must be submitted within 7 days of the transaction date.

5. Refund Processing

If approved:

• Refunds are processed to the original payment method
• Processing time is typically 5–10 business days
• Timing may vary depending on the payment provider and issuing bank

SafeLooking does not issue refunds in cash, cryptocurrency, credits, or alternative payment methods.

6. Chargebacks

We encourage customers to contact SafeLooking before initiating a chargeback.

Unauthorized chargebacks may result in:

• Account suspension
• Loss of access to services

We actively respond to disputes in accordance with our records and applicable policies.